FAQ

What Shipping Methods Are Available?

We offer Standard and Express shipping options. Delivery times vary based on the option you choose and your location.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while Express shipping takes 1-2 business days. Delivery times may vary based on your location and any potential carrier delays.

Do you offer cash on delivery (COD)?

Yes, we offer cash on delivery (COD) as a payment option for customers within Pakistan.

How do I place an Order?

If you need to change or cancel your order, please contact us immediately. We can make changes or cancel your order if it hasn’t been processed yet. Once an order has been shipped, it cannot be canceled or changed.

How Can I Return a Product?

Contact customer service with your order number and reason for return. You’ll receive a return authorization and instructions. Package the item with all tags, ship it, and keep the tracking info. Refunds are processed within 5-7 business days upon receipt and inspection.

Which symptoms might indicate an allergy in my dog?

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How often should I bathe my pet?

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How can I keep my cat from getting hairballs?

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How often should my aquarium's water be changed?

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If my fish seems unwell, what should I do?

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